Returns & Exchanges
At MyTacticalPromos, we stand by the quality of our gear and offer a hassle-free 30-day return policy for all unworn apparel and tactical accessories. If your order doesn't meet your tactical requirements, we are committed to making it right with a swift exchange or full refund.
Return Process
- 1.Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is in its original, unworn condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.