Returns & Exchanges

At MyTacticalPromos, we stand by the quality of our gear and offer a hassle-free 30-day return policy for all unworn apparel and tactical accessories. If your order doesn't meet your tactical requirements, we are committed to making it right with a swift exchange or full refund.

Return Process

  • 1.
    Initiate Your Request

    Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the items in their original packaging with all tags attached, ensuring the gear is in its original, unworn condition.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.